Privacy Policy
personal information
We may collect and retain basic personal information provided by the Customer, including name, phone number, email address, billing details, and vehicle-related information, where necessary for quotations, bookings, repairs, storage, consignment, invoicing, and customer communication.
USE OF INFORMATION
The Customer acknowledges that Nine Eleven RSR may use such information strictly for legitimate business and operational purposes, including maintaining vehicle history, communicating updates, sourcing parts, processing payments, and complying with legal or regulatory requirements.
SHARING INFORMATION
Nine Eleven RSR does not sell, rent, or trade Customer information. Information may only be shared where reasonably necessary for the performance of services, including with suppliers, service providers, transport companies, payment processors, insurers, or where required by law. This is consistent with the workshop’s service-led operating model reflected throughout its customer terms.
WEBSITE USE
Our website is primarily informational. We do not intentionally collect more digital information than is reasonably necessary for normal website operation, enquiries, and customer contact.
SECURITY
Nine Eleven RSR takes reasonable steps to protect Customer information and to limit access to authorised persons only.
ACCESS & CORRECTION
Customers may contact Nine Eleven RSR directly if they wish to request access to, correction of, or deletion of the personal information held by the business, subject to any legal or operational record-keeping requirements.
ACCEPTANCE
By dealing with Nine Eleven RSR or using its website, the Customer acknowledges and accepts this Privacy Policy.
